FREE DELIVERY ON ALL ORDERS OVER £100 | ORDER BY 2PM FOR SAME DAY DESPATCH

Delivery & Returns

We offer free delivery on orders over £100.00. UK Mainland delivery costs £5.95 on orders under £100.00.
All orders placed by 2pm Monday to Friday will be processed the same day, 
Please provide a mobile telephone number with your order and you will receive a text message to confirm your delivery and provide tracking and updates.
When you buy from us here at the Wooden Toy Company we want to make sure you are happy with your purchase and that is why we offer a 30 day return period where you can return something for a refund.  The item must be returned in perfect and new unused condition including the packaging.

RETURN WITHIN 30 DAYS - CHANGE OF MIND

If you have decided you want to return the item for a refund within 30 days of purchase then you can do this as long as you can return the item in the original packaging, in perfect unused condition so that it can be re-sold.  The item and all packaging/accessories must also be as new.

Just simply package the item up with an outer protection such as bubble wrap or an outer box to make sure the packaging isn't damaged and return it to us at the address below with a copy of your receipt (so we know it is from you) and a note to say you are returning the item for a refund. Always use clear tape on any product box if needed.

Please allow up to 7 days from when the item is delivered to us for a refund.

Our address is :
Wooden Toy Company (returns)
Unit 4 , Enterprise Court
Queens Meadow Business Park
Hartlepool
TS25 2FE

 

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